Skip to main content
advanced search options ›
Last Viewed

Customer Service for the Tourism and Hospitality Industries

ID : 36415   
« back to classes page
No cost for all residents of West Virginia (or employees of companies located in WV) and funded by the WVCTCS Hospitality Grant through Blue Ridge CTC. The cost for non-West Virginia residents is $129.

Participants will be able to:
  • Understand how customer service and customer relationships are formed and changed
  • Learn customer expectations
  • Examine ways to enhance communication in customer service
  • Explore the “gold standard” of customer service in the hospitality industry
  • Plus MUCH more!

Hurry and REGISTER HERE before seats are filled!

 
Call 304-260-4380 to register Send to Friend »

Class Details

1 Session(s)
Daily

Location
BRCTC Tech Center

Instructor
Tiffany Hine  

CEUs : 0.2

 

Notice

Please read:  This class is offered at no cost to residents of West Virginia (and employees of WV businesses). Funded by the WVCTCS Hospitality Grant. Registration link is in the class description. Have questions? Contact Beth Brautigan: email (quickest reply) ebrautig@blueridgectc.edu or Call/Leave Message at 304-260-4380 ext 3418

Tuition: 

$0.00

Registration Closes On
Friday, June 28, 2024 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
6/11/2024 - 6/11/2024 Daily - Tue 08:00 AM - 12:00 PM Martinsburg, BRCTC Tech Center   Map Tiffany Hine  

Featured Classes

  • No Featured Classes today.

Recommended Classes

Main Campus
13650 Apple Harvest Drive
Martinsburg, WV 25403
Technology Center
5550 Winchester Ave
Martinsburg, WV 25405
Morgan County Center
109 War Memorial Drive
Berkeley Springs, WV 25411

Blue Ridge CTC is committed to fostering a diverse and inclusive culture by promoting diversity, inclusion, equality, and intercultural and intercommunity outreach. Accordingly, the College does not discriminate on the basis of race, color, national origin, ancestry, age, physical or mental disability, marital or family status, pregnancy, veteran status, service in the uniformed services (as defined in state and federal law), religion, creed, sex, sexual orientation, genetic information, gender identity, or gender expression in the administration of any of its educational programs, activities, or with respect to admission or employment. This advertisement is for informational purposes only. Printed and/or electronic documents produced by the College do not constitute a contract, expressed or implied, between an applicant or student.