Achieving Supervision Excellence – 2023 Series
Becoming a Supervisor is a wonderful opportunity, but are you ready to take on the day-to-day requirements?
Join us for Achieving Supervision Excellence in 2023 and gain confidence that takes you from a god supervisor to an excellent supervisor. Courses include leadership, coaching, delegation, change, employee experiences and customer response.
Date: February 16 – October 19, 2023
Time: 8am – 12pm
Cost: $69 per individual session or $350 for the 6-course series
Light morning refreshments included
Leadership Skills for Success – February 16, 2023
Leadership is a skill that everyone can improve. Employees are starving for great leaders. This course will provide you tools to become the leader your people need.
Coaching for Success – March 16, 2023
Coaching is a crucial component to employee and organizational success. Learn coaching tips to help you become a better coach for your people. Understand why feedback is a necessary component to success.
Delegation – April 20, 2023
Why should you do all the work? Learn how, when, what who and why to delegate certain projects and work. Delegating can help free up time for you and allow others to step up to leadership roles.
Change Management – May 18, 2023
Very few people like change. In this course, learn to accept change as a positive opportunity for you and your organization. Don’t let change be your downfall.
Creating Better Employee Experiences – September 21, 2023
Are your employees not as productive or effective as they once were? Is morale low? Does the work atmosphere seem gloomy? This course will help you make some positive changes for your employees. Turn that frown upside down!
Customer Response – October 19, 2023
Do you know why your customers keep coming back? Is it the service, products, people of lack of competition? This course will help you better understand why customers respond to your business the way they do. The better we understand customers, the better our business becomes.
Facilitator:
Tiffany Hine, DTM – Tiffany Hine is the Director of Small Business Continuing Education and Training at Blue Ridge Community and Technical College. She has over 20 years-experience in business development training. Tiffany brings real world, practical examples to her training as well as a little humor to reduce stress.
Participants will register via Lumens.
For questions or help registering call 304-260-4380 ext. 2404 or 2411
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